Privacy Policy

Last updated: 15th January 2026

Data Controller Information

quarnexovirtalis.top AS is the data controller responsible for your personal data. Our contact details are:

• Company: quarnexovirtalis.top AS
• Registration Number: CVR71398246
• VAT Number: DK71468294
• Address: Torvegade 76, 8997 Randers, Central Denmark, Denmark
• Email: [email protected]
• Phone: +45 38439431

Data We Collect

The data we collect depends on how you interact with our website and services. We may collect the following types of personal information:

Information You Provide Directly

• Contact information: name, email address, phone number, company name
• Communication data: messages sent through our contact forms or email
• Account information: usernames, passwords, and preferences when you create an account
• Business information: details about your salon or spa business
• Payment information: billing details and transaction data (processed securely by third-party payment processors)

Information Collected Automatically

• Technical data: IP address, browser type, device information, operating system
• Usage data: pages visited, time spent on site, click patterns, referral sources
• Cookie data: information stored through cookies and similar tracking technologies
• Analytics data: website performance metrics and user behaviour patterns

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, contractual necessity, or your consent. Here's how we use your information:

Service Provision

• To provide and maintain our automation services
• To process your requests and respond to inquiries
• To create and manage your account
• To process payments and billing
• To provide customer support and technical assistance

Communication and Marketing

• To send service-related notifications and updates
• To provide information about new features and services
• To send marketing communications (with your consent)
• To conduct customer satisfaction surveys

Business Operations

• To improve our website and services
• To analyse usage patterns and optimise user experience
• To prevent fraud and ensure security
• To comply with legal obligations
• To enforce our terms of service

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: Processing necessary to perform our services or take steps before entering into a contract
• Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
• Consent: Processing based on your explicit consent, such as for marketing communications
• Legal Obligation: Processing necessary to comply with legal requirements

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

Service Providers

• Cloud hosting providers for data storage and website hosting
• Payment processors for handling transactions
• Analytics providers for website performance analysis
• Customer support tools and communication platforms
• Marketing and advertising platforms (with your consent)

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• In connection with business transfers or mergers

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Our retention periods vary depending on the type of data:

• Account data: Retained while your account is active and for up to 3 years after closure
• Contact inquiries: Retained for up to 2 years after the last communication
• Marketing data: Retained until you withdraw consent or for up to 3 years of inactivity
• Technical data: Retained for up to 2 years for security and analytics purposes
• Financial records: Retained for up to 7 years as required by accounting regulations

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

Access and Portability

• Right of Access: Request information about the personal data we hold about you
• Data Portability: Request a copy of your data in a structured, machine-readable format

Correction and Deletion

• Rectification: Request correction of inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances

Processing Limitations

• Restriction: Request limitation of processing in specific situations
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise your rights, please contact us at [email protected] or +45 38439431. We will respond to your request within one month, though this may be extended in complex cases.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +45 38439431
• Address: Torvegade 76, 8997 Randers, Central Denmark, Denmark
• Business Hours: Monday - Friday: 9:00 - 18:00

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection laws. In Denmark, the relevant authority is the Danish Data Protection Agency (Datatilsynet).